Prerequisites Checklist

Application Server

Operating System:

Hardware Requirements (minimum/recommended):

Roles/Features:

Please see Configuring the Server in the Prerequisites Guide.

Additional Requirements:

• .NET 4.5.2
• Windows Management Framework v5.1

Database Server

Minimum Supported Versions:

• SQL Server 2008

This is not supported if you are using the Alemba API.

• SQL Servers 2012, 2014, 2016 (all 64-bit)

Minimum Hardware Requirements:

• Your database vendor’s documentation should provide the minimum recommended hardware configuration required for the database version you intend to deploy.
• It is recommended that you install vFire Core on a separate server to the database server.

Additional Requirements:

• You must enable the Full-Text and Semantic Extractions for Search feature needs as it is required for the Suggested Knowledge and Matching Panel features introduced in v9.8

Ensure that the Database Account has the required permissions:

The database login account that is used for vFire during normal system operation and system upgrades must:

• be a member of the db_owner group
• be granted VIEW DATABASE STATE permission for the vFire database
• be granted VIEW DEFINITION permission for the vFire database
• have VIEW SERVER STATE permission on the master database
• have permission to execute xp_regread on the master database

See Database Account Requirements for more details on how to do this.

Exchange Server

Minimum Supported Versions:

• Exchange 2010
• Exchange 2013
• Exchange 365

Email Protocols

• Incoming Email: POP3, IMAP and MAPI
• Outgoing Email: SMTP, MAPI

While the MAPI protocol is supported, it is not recommended due to the severe constraints its design places upon the flexibility of the email functionality in vFire.

Networking

The network location of the database server to the vFire Core server will have an impact on performance. Network switching and firewall configurations need to be considered in the design of the system, and are fully the responsibility of your infrastructure team.  Alemba can only provide very limited guidance in this area, but can recommend third-party consultants to provide specialist advice.

vFire Core Client

Minimum Supported Browsers:

• Internet Explorer 11

(Internet Explorer 9 is supported with Windows Vista, with limitations)

Required Add-On for installations not using vUA:

• vFire ActiveX Controls (downloadable from application site or via MSI package)

vFire Self Service Client

Minimum Supported Browsers for Windows 7, 8.1, 10 desktops:

• Internet Explorer 11.0.9600.17031
• Firefox version 43.0.3
• Chrome version 47.0.2526

Minimum Supported Browsers for Mac desktops:

• Safari version 11.0

Minimum Supported Browsers for Windows 7, 8.1, 10 desktops:

• Internet Explorer 11.0.9600.17031
• Firefox version 43.0.3
• Chrome version 47.0.2526

Minimum Supported Browsers for Mac desktops:

• Safari version 11.0

Active Directory Connectors

Minimum Supported Versions of Active Directory:

• Microsoft Active Directory 2008
• Microsoft Active Directory 2012

Minimum Supported Versions of PowerShell

• PowerShell v5.0

Multiple other connectors are also supported. See the Connector Matrix for more details.

Infrastructure Map

The following is an example of the infrastructure relationships of a standard implementation of vFire Core.

This diagram could differ significantly, depending on your internal infrastructure requirements and datacenter landscape.